Hmmm, gearing up for FATCA implementation?
“The Federal Government has proposed a new regime for the handling of complaints by customers of banks. While banks are already required to have a consumer complaints procedure in place and to be a member of an external complaints body where unresolved complaints can be referred, the current system has not been satisfactory to many of the banks or consumers.” http://www.bankingfinancialserviceslaw.com/
Department of Finance: http://www.fin.gc.ca/n12/data/12-079_1-eng.asp
A new complaint procedure/policy for bank customers – coincidental timing? Or is our Canadian government anticipating the flurry of complaints when FATCA comes into force?