Liberty and justice for all United States persons abroad

American Citizens Abroad post the NTA’s 2013 Objectives Report to Congress

ACA: “SHE’S DONE IT AGAIN! Nina Olson, Taxpayer Advocate within the IRS, has issued her semi-annual report to Congress. Lucidly written and comprehensible by laypeople, it’s an eye-opening read. Significant space is given to problems of Americans

 abroad (and some footnotes giving ACA as source). Not only does she identify the source of each problem; she also proposes commonsense solutions, including stop-gap measures when necessary. Definitely worth reviewing.”
 

22 thoughts on “American Citizens Abroad post the NTA’s 2013 Objectives Report to Congress

  1. I note that it is a report to Congress–that it should be read and understood by them all.  When I call and write to my Senators and Representative, they should be fully aware of what the blazes I am talking about.

  2. @Deckard1138

    And I even commented on it, doh! Sorry @nobledreamer…

    Don’t know why ACA would post this on Facebook today. For those who’d like to refresh their memories 🙂

  3. You’ll notice too that the TAP Taxpayer Advocacy Panels have no members/representatives from outside the US, address no ‘international’ issues, and do not mention banking problems, OVDs, FBARs, FATCA, and the huge problem with the erroneous 3520 letters, etc. in their reports http://www.prweb.com/releases/2011-TAP-Annual-Report/11/prweb10143378.htm

    They are supposed to make suggestions and identify taxpayer problems with the IRS. Funny, we’re classed as ‘taxpayers’ by the US – on top of our role as taxpayers where we live and work, but for the purposes of identifying problems and soliciting input – we’re formally (and deliberately?) left out of the structures the IRS sets up.

  4. Hmmm, I haven’t heard back:

    calgary411

    Submitted on 2012/05/20 at 7:34 pm

    Another thing we have is discrimination on many fronts, one of the most glaring any assistance in our own countries for the complexity of the reporting we have to do. I received this back from my submission to TAP:

    From: Taxpayer Advocacy Panel
    Sent: Tuesday, May 15, 2012 11:47 AM
    To: calgary411
    Subject: [Taxpayer Advocacy Panel]
    RE: More International Discrimination:

    Thank you for your suggestion regarding International Discrimination. Your comment has been forwarded to the Taxpayer Advocacy Panel for review. Based upon this review, your suggestion may be elevated to the Internal Revenue Service for action. We sincerely appreciate you taking the time to let us know your concerns and suggestions about the Internal Revenue Service. Your comments are important to us, so please contact us if you have additional suggestions for IRS improvement.

    ——————————————————————————–

    This is a reply to the following comment(s):
    From: calgary411
    Date: 5/5/2012
    Message: For Canada non-service: http://canada.usembassy.gov/consular_services/taxpayer-assistance.html

    TAXPAYER ASSISTANCE
    The information on this page is intended especially for taxpayers residing in Canada. Note: Owing to budget cutbacks, the Internal Revenue Service will not/not be providing any in-person assistance or tax seminars at the U.S. Embassy and certain of the Consulates General in Canada. Introduction On this page is some of the most commonly-needed information. Please click here for additional resources. IRS Ottawa The Internal Revenue Service (IRS) does not maintain an office in Canada. For information tailored to both U.S. citizens in Canada and Canadian citizens, please refer to this page at the IRS web site.

  5. The Presedential Commission proposed by Carolyn Maloney and Mike Honda could spent it’s entire budget and time just gathering the really obvious greivances we have about the IRS – they are so obvious and egregious – like posting that you’re cutting in-person services in Canada at the same time that you’re busy threatening us in the press if we don’t come forward and comply. There is no end of material to submit – and the evidence is so obvious that it wouldn’t bear any scrutiny.

    That is why it will not ever succeed in seeing the light of day. There are too many glaring inequities and injustices – too embarassing and hard for the IRS and Treasury and Congress to explain away.

    The lack of any ‘international’ input or positions on the TAP, or in it’s reports is a very obvious discrimination against > 6 million forcibly defined as ‘taxable persons’ outside the US. There is no body tasked with representing the interests of international taxpayers abroad – who face exponentially more difficulty with obscure complex forms, and exponentially more threatening fines and penalty structures – yet more often owe no actual US tax.

  6. Well I’ve started reading. This immediately caught my eye:

    In addition, if obsolete regulations are causing problems for taxpayers and the National Taxpayer Advocate wants to elevate those problems through a TAD, the IRS should be required to respond in writing. There is no apparent reason for the IRS to be required to respond to TADs addressing non-legal problems, but not TADs addressing problems caused by obsolete regulations.

    As a final example, on August 16, 2011, the National Taxpayer Advocate issued a TAD seeking to resolve problems resulting from the IRS’s interpretation of key terms of its offshore voluntary compliance program, as further discussed below. The IRS appealed the TAD to the Deputy Commissioner for Services and Enforcement, who rescinded portions of the TAD. On September 26, 2011, the National Taxpayer Advocate elevated her concerns to the Commissioner of Internal Revenue for a formal response, pursuant to authority under IRC § 7803(c). IRC § 7803(c)(3) specifically requires the Commissioner to “establish procedures requiring a formal response to all recommendations submitted to the Commissioner by the National Taxpayer Advocate within 3 months…” The Commissioner did not provide a formal written response. We understand the Commissioner has interpreted IRC § 7803(c)(3) as requiring the IRS to establish a process that allows it to respond in writing to the “Most Serious Problems” identified by the National Taxpayer Advocate. As the examples discussed here illustrate, the TAD process could be updated and improved.

    In FY 2013, the National Taxpayer Advocate plans to continue to use TAD authority. She will also continue to seek legislation to codify the TAD process so that TADs can be more effective, including authority to elevate a TAD to the IRS Commissioner.

    F. TAS Will Continue Advocating for American Taxpayers Abroad Who Are Expressing Fear and Frustration about FBAR, FATCA and Other International Penalties . . . . 21

    G. TAS Will Continue to Advocate that the IRS Modify the Offshore Voluntary Disclosure Program so that People Who Made Honest Mistakes Can Correct them Without Fear of Excessive Penalties . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    H. TAS Will Work with the IRS on Improving Taxpayer Service Options for International Taxpayers and Alleviating Their Compliance Challenges . . . . . . . . 30

  7. as this is addressed to Congress, I see that this could be used as a frame for any focused discussion one might take with one’s congressman or Senator.  This is important, as it is extremely difficult to have a discussion with such a comprehensive topic we have.

  8. *The NTA is nothing but an alibi exercise. I often wonder how many of those MacMansions you see in the Virginia hills on the approach to Dulles house these useless bureaucrats. Does anyone really think that the NTA has a clue about what expats go through because of this worldwide taxation? Any tax collected from US expats is money stolen from a foreign economy – in other words, US colonialism.

  9. *Here is what Americans in Switzerland can expect for the next 4 years:

    …The pressure from the United States will continue as it was. It’s hard
    to say it’s going to increase because it’s been pretty significant
    already!”… pressure on Switzerland could even tighten given the US budgetary crisis… They don’t want to raise taxes, so they have to find it somewhere else… There may well be more indictments and more bad press for Switzerland…

    http://www.swissinfo.ch/eng/politics/foreign_affairs/Four_more_years_of_Swiss-US_banking_tension.html?cid=34018964

  10. *Namakan

     

    “I often wonder how many of those MacMansions you see in the Virginia hills on the approach to Dulles house these useless bureaucrats”

    You are on to something. I happen to have the home addresses of many of the top officials involved in FATCA. I personally choose and at this point see no reason to publish them however, you are not far off the mark although look more on the Maryland side of the Potomac.

  11. @namakan

    Re ur: “The NTA is nothing but an alibi exercise.” 

    I am going to have to respectfully disagree with you.  I have had personal dealings with Nina Olsen and the fine staff at the NTA offices, and theirs is one of the few bureaucracies that I really respect. The other is the FDIC under Shelia Bair.

    You are a new commenter here. (or at least I have not seen your name before) 
    We welcome your comments, but being new, as such, you can not know of my appeal to the TAS, and how they represented me inside the OVDI when I was getting no respite any other way.

    If you want to be bored with a long OVDP story, and my appeal to the TAS which at the time, was unique, you can read it here..

    Without their advocacy on my behalf inside the 2009 OVDP, I would have really been hosed, so I do think they are a very sincere group. Unfortunately the NTA, inspite of its independence and direct reporting to Congress, the NTA also has a reporting structure to the IRS Commissioner inside the IRS bureaucracy. This can stymie their advocacy, as we saw when the last guy, Shulman, stonewalled her TAD (Tax Advisory Directive) on “Bait and Switch”. which she went public with in her 2011 report to Congress

    Nina has been at this job for over a decade, and was the 1st appointee when the position was created by Congress. Her mandate is advocacy for Tax payers, and not just carry the IRS water. She takes that responsibility seriously. Her Reports to Congress are an important window into the problems within the IRS, that would never come to light without her position. Now, where the real problem lies is with Congress, who either don’t really read these things or take any action, so that is where I would place blame. I would not call her reports just Alibis.

    Within the IRS, it is only she and the Commissioner who can report directly to Congress, and so her advocacy is important and important counter balance to IRS leadership. She is a friend of Americans Abroad, and more than any one in Congress or in IRS understands the plight of Expats. Now, if the Commissioner just reported to her, we would have more progress. 🙂

    Also, out on the public speaking circuit, she is very forth right about things that are wrong with the IRS practices related to the 2009 and 2011 OVDP/OVDI and tax treatment of Americans abroad. You might want to read this account here.  

    She gets what is wrong with the IRS and their processes. All she needs is a Commissioner that will either partner with her for changes, or a Congress that will direct the changes. So far, she has had neither. So, since she can’t really command changes, the only other way to effect policy is send another message in addition to the yearly reports to Congress. She does this via public addresses like the link above.

    I think the timing of this one is significant, as it comes on the heels of the departure of Doug Shulman. I think the comments are very much targeted to the new temporary Commissioner, Steven Miller. That is really her audience. She is not just beeching him in private to do the right thing, she making the disagreement public.

    There will be those in the belly of the beast, who will not welcome her assessments and suggestions in such a public forum. Good for her! It is the only thing she can do, as she can not actually direct them to change the OVDP process. With this speech, and the recently released 2013 report she is showing that she is not just rolling over on Expat and OVDP issues, and is not going away. She continues to speak out.  That takes some politicalconjes.

    Had she just dropped it, and moved onto other subjects when first stonewalled by Shulman, then I would take your criticism as valid.  That has not been her modus operandi however.   We should encourage her, not criticize, IMHO.  The wheels of the IRS bureaucracy are slow moving, but with persistence, she may get the titanic to alter course.  Time will tell.

     

  12. I have to say that the only time during this whole ordeal that I felt any kind of comfort was when my husband and I spoke with someone at TAS.

    But I wonder if the NTA is a toothless tiger when Commissioner Schulman is allowed to leave in a blaze of glory without having addressed the issues brought up by Nina Olson in her reports to Congress.

  13. *I would agree with JustMe that the TAS is one of the few arms of the US government symphathetic to expats. I would even more recently put TIGTA(Treasury Inspector General for Tax Administration). In the past like ten years ago TIGTA did encourage the IRS to be “tougher” on expats but more recently TIGTA seems to be doing a real “job” on the IRS senior management over just about everything ITIN fraud, Refund fraud, IRS employees stealing refunds etc. I can’t imagine Schulman left at all pleased with TIGTA.

  14. My favourite part of what Ms. Olson said (in link cited by Just Me above) was:…..”“Such an approach would increase voluntary compliance and would stop terrorizing the entire country of Canada,” Olson observed.”…. She doesn’t just say things without a very good reason, and evidence.

    All those writing to your Canadian MPs – should cite the Taxpayer Advocate’s comments above, re Canada – which contradict Flaherty’s statements that he is pleased that  ‘the IRS has listened’. Same with the BS being peddled by the US Ambassador to Canada. There still is no clear and transparent, inexpensive and truly do-it-yourself road to compliance – even for the many with no US tax owed. No-one knows the outcome of the streamlined compliance applications. The IRS refuses to be transparent or accountable.

    They torment us for nothing.

    I find it increasingly ironic that we’re here closely following FATCA, which ordinarily we wouldn’t be doing, and we’re writing letters etc. , talking to politicians, and creating community and alliances – at least some attempts at stopping it or shining a light on it in the absence of any public consciousness about what it means. We wouldn’t be so very motivated to do that without the resentment and harsh feelings that the US IRS and Treasury, etc. have generated amongst us. When you lose large sums to prove you owe zero taxes, and know it was absolutely for nothing – it scars you. When you were almost about to lose your sanity and self over this – it scars you, and you never will forget it. That is what the US has sowed. And, will reap the fruits of that re anti-FATCA lobbying – the biggest law we’d never heard of.

  15. @badger

    Once you make an enemy out of a customer, you have a amplified negative marketing influence 10x the power of any possible action you can do later to correct it!  Comissioner Shulman, with his execution of the OVDP/OVDI has done irreparable harm to their brand to say nothing about the scars it has left you with! 

    Shulman liked to brag that the IRS was like a big business, but he never learned one of the most basic tenants, 


    Bad customer service is a killer for any business, regardless of size, standing or stature.

    Evidence shows that a bad customer service experience is shared between 10 people, who are likely to tell another 10. From this one negative customer service experience a negative multiplier effect is created.

    But, guys like Shulman are incapable of understanding! 

    http://www.zenwebsites.co.uk/bad-customer-service-is-a-killer-for-any-business/

  16. @Just Me

    I’m new to IBS so just now became acquainted with your experience via your link above.  I couldn’t stop reading through it until I reached the very end, it was so compelling.  OMG – what a horror story!  I had to go and have a lie down to recover afterwards!  You have my deepest sympathy and I just hate to think of the toll that long, sorry saga actually took on your physical health, stress levels, and sanity.  Your behavior, composure, and attention to detail were exemplary!  Thank goodness you are still alive to tell the tale and warn others.

  17. @Rose

    Gee, that is the nicest thing anyone has said to me in a long time. Thank you. You must really be a gluten for punishment, if you read the WHOLE thing! I am astounded. 

    Like any painful experience, if you keep your sanity you do move on, and the pains of child birth do subside, right?.  I learned a BIG lesson in how a government bureaucracy thinks and acts, and have been determined to pay back the IRS and the Country with the negative marketing message it deserves. I am definitely Comply, Complain and WARN, with a lot of emphasis on the warnings these days.

    In case you think that I might be a bitter old man, I have learned to subdue the anger as that ends up hurting me more than the object of my scorn. I did learn some life lessons. If I can warn one other poor fool to avoid the pitfalls I went through, I think it is worth it.  It makes me feel good, and the poor sods at the IRS never feel the loss. 

    And Rose, welcome to Isaac Brock.  There are some real good people commenting here, which I am sure you are discovering.   

  18. @just me

    I would think that any”trends” in accuracies by tax professionals is a pretty good indication that the IRS has itself screwed up, and as a result causing mass errors by the preparers. Only a sociopath would blame the victim for his own errors, instead of looking at how he may have perhaps played a part in the problem. Incompetent comes to mind. Good riddance!

  19. Re: Tim and Just Me

    In the
    company where I work “alibi exercise” is the word used to describe an
    activity undertaken for no reason other than to be able to say that the
    activity was undertaken.

    It seems
    that Congress created the Tax Advocate Service (TAS) to assist individuals who
    have problems with the IRS. In that sense, the NTA’s 2013 Objectives Report
    To Congress
    is indeed not an alibi exercise and I apologize for my
    misstatement. If Congress doesn’t read or take much action based on the report,
    then you have to say that the Congress carried out an alibi exercise when it
    established the TAS. “Hey Mr. and Mrs. Taxpayer, look what we’ve done for
    you!”

    I am indeed
    a newcomer to Isaac Brock, however my interest in what is happening to US
    expats and how they are dealing with the newest waves of persecution is not so
    new. It just wasn’t so easy to stumble upon the website. Is there a conspiracy
    out there to hinder critical voices? Could it be that the US Government employs
    the same evil methods of blocking websites that it accuses the Chinese and
    Iranians of?

    In trying to
    understand the problems we expats face, it is seldom clear to me how much of
    the discrimination against us originates in the law and how much in IRS
    arrogance and ignorance. For example, the thousands of dollars that I donate
    yearly to various European charities are not deductible because they are not
    registered in the US. Is this law or is this IRS hate and patriotism?

    A US expat
    acquaintance with a Swiss citizen wife and father of three sons cannot pass US
    citizenship on to his sons because he was resident in the US only from birth to
    age 6. Apparently, he should have had 5 years residency after the age of 18 to
    pass on citizenship. (This used to piss him off. Then he got pissed off enough
    to renounce US citizenship and now he’s actually glad he could not pass on this
    US citizenship curse to his sons.) This unfair treatment clearly can be traced
    to Congressional incoherence. He had another issue that was clearly IRS
    stupidity. It took 3 years to get his youngest son registered with the IRS as a
    dependent. The IRS caseworker kept insisting that 1, 2 and 3 year-old Junior
    come to Washington and get registered! Oh yeah, the best one of all: His wife
    had never lived or worked in the US so lacking a SSN, she was not his wife for
    purposes of filing a US income tax return. The problem was that he somehow did
    not qualify as head of household either.

    He had
    another issue that affects us all. US currency has devalued against the Swiss
    Franc by around 25% since 2007. Therefore, using the IRS exchange rates his
    salary increased by 25% during that time, which of course had a predictable
    effect on the value of the FEIE.

    One last
    goodie before I run out of gas. Ronald worked and lived for decades in a Switzerland.
    The FEIE made the US tax bite halfway tolerable. Ronald actually likes living
    among folks who speak a strange language and who don’t start drinking their
    wine before a toast is made. So upon retirement, he didn’t return to the US
    like Congress would like him to. Oops! His pension fund and local social
    security are not earned income and FEIE is now useless. As a retiree taking in
    30% less per month, Ronald now pays more tax to the US Government than when he
    was working! Credit for tax paid to a foreign government? That works pretty
    well in high tax, low cost of living countries like Germany. It doesn’t work so
    well in low tax, high cost countries like Switzerland.

  20. @namakan

    Thanks for your additional comments and insights.  I understand better what you were trying to say.  The fact that Congress does little with the Reports that Nina produces, certainly shows where the problem is!

    I am glad you found us, and hope you continue to weigh in with your observations, experiences and insights.  Diversity of opinion is important, and we try to keep it civil here!   Tell others to come by and have a read.  There is a wealth of information, as I think you are discovering. 

    All the best

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